Your Wholesale Suite license renews once a year, so your plugins keep getting updates, security fixes and support. This guide shows how automatic renewal works, how to renew manually, and how to stop or restart auto-renewal before your license expires.
How automatic renewal works
Your license renews automatically each year on the anniversary of your purchase. We send you a reminder email about 2 weeks before the renewal date.
All plans renew at the regular price, using the payment method you provided at the time of purchase. The renewal price depends on which products you bought originally.
What you are charged at renewal
Your renewal is charged at the regular price of the plan you own. A promotional or bundle price applies to the first year only, so a renewal can be higher than the amount you first paid. The exact amount is shown on the subscription under My Account, then Subscription, before the renewal date.
Renewing does not change your license key. The same key stays active on the same sites.
How to renew your license manually
- Log in to your account on wholesalesuiteplugin.com.
- Open the Subscription tab.
- Tick the box next to the license you want to renew.
- Click Renew Now.
The charge goes to the payment method you used when you first purchased the subscription.
How to stop or restart auto-renewal
You can cancel the automatic renewal from the Subscription tab at any time before the renewal date. Your subscription then shows Pending Cancellation, and you are not charged again. Your license stays active until its expiry date.
Changed your mind? Turn the renewal back on from the Subscription tab before the expiry date.
After the expiry date, the subscription changes to Cancelled. A cancelled subscription can’t be renewed or switched back on. To get updates and support again, buy a new license from our pricing page.
Frequently Asked Questions
How do I manually renew my Wholesale Suite license?
Log in to your account and go to My Account > Subscription. Tick the box next to the plan you want to renew, then click Renew Now. The charge goes to the payment method you used when you first purchased the subscription.
Does a Wholesale Suite license renew automatically every year?
Yes. All plans renew yearly on the anniversary of your original purchase date. We send a reminder email about two weeks before the charge, so you have time to review or cancel if your needs have changed.
What happens to my site if my license expires without renewal?
Your existing installation keeps working, but you stop getting plugin updates, including security patches and bug fixes. If you cancelled auto-renewal and the expiry date has passed, the subscription is cancelled and can’t be renewed, so you need a new license to get updates again. See What happens if my license expires? for the full list of changes.
Can I turn off automatic renewal to avoid being charged?
Yes. Open the Subscription tab in your account and cancel the auto-renewal before the next billing date. You won’t be charged again. If you change your mind, turn the renewal back on from the same tab before the expiry date. After that date, the subscription is cancelled and you need a new license.
Why can’t I access my account to manage my subscription?
Use the password reset option on the login page. If that doesn’t work, contact the support team. They can look up your account details and help you get back in to manage your billing settings.
Need Help?
If you have a question or run into any issues, we’re here to help.
- Premium users: Open a support ticket
- Free users: Visit our community forum
