One of the first steps you need to do after installing WooCommerce Wholesale Prices is to create a test user.
WooCommerce Wholesale Prices creates a new user role called Wholesale Customer. It’s a carbon copy of the Customer user role created by WooCommerce and is used to identify to the system which users should have access to see wholesale pricing.
To create a test user simply:
- Login to your WordPress backend
- Go to Users->Add New
- Fill in your new user details, I recommend naming it “Wholesale Test User” for easy identification
- Make sure you select the “Wholesale Customer” user role
This test user will be used to check the function of the wholesale side of your WooCommerce store from a user’s perspective.
Can’t I just use my admin user?
Although we don’t restrict administrator users in any way (eg. product visibility restrictions in WooCommerce Wholesale Prices Premium don’t affect admins), it’s still not quite enough to just use your admin user for wholesale testing as admins will only see retail pricing on the front end.
By logging in as your wholesale test user you are checking the site’s function exactly as a real wholesale customer would use it which is the most reliable way to test.
Can I log in as both admin and my wholesale test user at the same time?
Yes, the beauty of modern web browsers like Chrome, Safari or Firefox is they have a mode called Incognito/Private Browsing mode.
- Click on the File menu
- Click New Incognito/Private Browsing Window
This will open a fresh new session of your browser which doesn’t know anything about you being logged into your site as your admin.
Navigate to your login page and log in as your new wholesale test user.
Now you can easily switch between making changes as your admin user and testing those changes in real time with your wholesale test user.
Alternatively, you can also skip using Incognito/Private Browsing mode and just open up the site in two different web browsers (eg. use Chrome for admin and Firefox for testing) and this will also keep the sessions separate.
What if I need more than one wholesale level?
WooCommerce Wholesale Prices Premium allows you to create additional levels of wholesale user roles so you can easily segregate your customers.
If you have created multiple wholesale customer roles you have two options for testing:
- Create multiple test users with different user roles and test with each separately
- Simply change the user role on your wholesale test user when you need to check the behaviour of a different user role. Sometimes it will be better if you close down your whole Incognito/Private Browsing window to refresh the session, but in most cases for simple checks this isn’t even necessary.
Frequently Asked Questions
Why can’t I use my WordPress admin account to test wholesale pricing?
While admin users are not restricted by product visibility rules in WooCommerce Wholesale Prices Premium, they only see retail pricing on the front end — not wholesale pricing. Creating a dedicated wholesale test user ensures you can view and test your WooCommerce wholesale store exactly as a real wholesale customer would.
Can I be logged in as admin and a wholesale test user at the same time?
Yes! You can use your browser’s Incognito or Private Browsing mode to open a separate session and log in as your wholesale test user, while remaining logged in as admin in your main browser window. Alternatively, use two different browsers (e.g., Chrome for admin and Firefox for testing) to keep both sessions active simultaneously.
What is the Wholesale Customer user role in WooCommerce?
The Wholesale Customer user role is a custom user role created by the WooCommerce Wholesale Prices plugin. It works like the standard WooCommerce Customer role but is specifically used to identify which users should have access to wholesale prices, product visibility, and other wholesale-specific settings in your WooCommerce store.
How do I test multiple wholesale pricing levels in WooCommerce?
With WooCommerce Wholesale Prices Premium, you can create multiple wholesale user role tiers. To test each level, either create separate wholesale test users with different user roles, or simply update the user role on your existing test user when checking a different pricing tier. Closing and reopening your Incognito/Private Browsing window can help refresh the session for more accurate testing.
Need Help?
If you have a question or run into any issues, we’re here to help.
- Premium users: Open a support ticket
- Free users: Visit our community forum
