How Subscriptions Work
When you purchase any Wholesale Suite plugin, your account is activated with an annual subscription. This ensures your plan auto-renews each year at the standard rate, giving you uninterrupted access to plugin updates, new features, and premium support. Like most top WordPress plugins, Wholesale Suite operates on a yearly renewal model to keep your store running smoothly and securely.
How to Cancel Your Subscription?
If you no longer want your subscription to renew, you can disable automatic renewal from your account. Simply log in to our website and go to the Subscriptions tab. There, you’ll find an option to view and cancel your active subscriptions.
Canceling your subscription won’t affect your access right away. You’ll still be able to use the plugin until the end of your billing period. After that, the license will expire, and you won’t receive further updates or support.
Frequently Asked Questions
How do I disable auto-renewal on my Wholesale Suite subscription?
First, log in to your account. Then, go to the Subscriptions tab in your dashboard. From there, you can turn off auto-renewal. After that, your access will continue until the end of your current billing period, and then it will stop.
Can I switch my Wholesale Suite subscription to monthly billing?
At the moment, only annual plans are offered. In other words, there is no monthly billing option. Each subscription renews yearly, which keeps your access to updates and support active.
Does my WooCommerce store break if my license expires?
No, it doesn’t. Even after expiry, the software continues to function normally. However, you will no longer receive updates or support. As a result, your store will run on the last installed version.
Can I upgrade my license partway through the year?
Yes, you can upgrade at any time. To proceed, contact the support team and discuss your options. Typically, the cost is prorated based on the remaining time in your current plan.
Why did an unexpected charge appear on my account?
If you notice an unfamiliar charge, it may have been processed before your cancellation took effect. While canceling stops future renewals, it does not reverse completed payments. In this case, reach out to support to review your transaction history.
Need Help?
If you have a question or run into any issues, we’re here to help.
- Premium users: Open a support ticket
- Free users: Visit our community forum
