How to Manage Your Wholesale Suite License Keys and Account Settings
Managing your Wholesale Suite plugin license is easy and convenient through the Downloads section in your My Account area on our website. This dedicated area allows you to quickly access and manage all your active Wholesale Suite licenses.
Retrieve Your License Keys Anytime
You can retrieve your Wholesale Suite license keys at any time from the Downloads page. This section displays:
- All active licenses are tied to your account
- License key expiry dates
- A list of websites currently using your license
- Subscription information
- Access to plugin changelogs and more
This ensures that you’re always up to date with the latest plugin versions and features.
Activate Your License on All Sites – Including Staging Sites
To use Wholesale Suite on your WooCommerce store, a valid and non-expired license key must be activated on every website where the plugin is installed. This includes live websites, staging environments, and development sites. An active license is required to:
- Receive automatic plugin updates
- Access premium support
- Unlock all features of your purchased plugin
Without an active license key, you won’t be able to download updates or receive assistance from our support team.
Managing Email Addresses on Your Account
If you need to update the email address associated with your Wholesale Suite account, please contact our Support team directly. While you’re able to change your login email on your end, the activation email (used to validate and display plugin licenses) must be updated by our team.
⚠️ Important: If your login email and activation email are different, you may experience issues seeing your plugin files or license details in your account.
Stay in Control of Your Wholesale Suite Plugin Licenses
Whether you’re managing one site or multiple client stores, our account dashboard gives you full control over your Wholesale Suite plugin licenses. You can:
- Remove licenses from old or inactive sites
- Reassign licenses to new domains
- View plugin changelogs before updating
- Manage your subscription billing details
By keeping your licenses active and account information updated, you ensure uninterrupted access to the latest features, performance improvements, and expert support from the Wholesale Suite team.
Need help? Visit our Support Center or reach out to our team—we’re here to help you get the most out of your Wholesale Suite plugins.
Frequently Asked Questions
Where do I find my Wholesale Suite license key?
First, log in to your account. Then, head to the Downloads section inside your My Account area. There, you’ll find all your active keys, along with expiration dates, the sites using each one, subscription details, and plugin changelogs.
Does one Wholesale Suite purchase cover staging and development sites?
Yes, but keep in mind that you must activate a valid license on every site where it’s installed. This includes staging and development environments. As a result, each installation counts toward your limit, so it’s important to track where your activations are deployed.
What happens if my login email and activation email differ?
In this case, your login email and the address used for activation need to match. Otherwise, your files and account details may not appear correctly. If this happens, contact the support team to align the emails and restore full access.
Can I reassign my license key to a new domain?
Yes, you can. Simply deactivate the license from the old installation and reassign it to a new domain. This means you won’t need to purchase a replacement when moving or rebuilding your store.
Why aren’t my plugin updates coming through automatically?
Typically, automatic updates only work when your license is active and not expired. So, check the Downloads section to confirm its status. If your subscription has expired, updates and premium support will be paused until you renew.
Need Help?
If you have a question or run into any issues, we’re here to help.
- Premium users: Open a support ticket
- Free users: Visit our community forum
