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My Download Links Have Expired, Can I Download The Plugin Again?

The download links found in your invoice email will only last for a certain time before they expire. Once expired...

How To Remove An Activated Site From Your License

You can view the list of your activated sites and remove any unwanted sites from your license by logging into...

Activating Staging Sites On Your Wholesale Suite License

Wholesale Suite licenses let you add up to 3 staging sites per key. This will allow you to receive product...

How To Renew Your License

Remembering to renew important business-critical software is actually a big problem that can cost businesses a lot of money. When...

What Happens If My License Expires?

When your Wholesale Suite license expires, front end functionality including taking of wholesale orders, receiving wholesale leads, wholesale order forms,...

What Is Your Refund Policy?

Thank you for enquiring about our refund policy. We like to keep things pretty simple, so our refund policy is...

How Do I Retrieve My License Keys?

You can retrieve the license keys for your plugins at any time via the Downloads page in your My Account...

Why Do Australian Customers Need To Pay GST?

As we are an Australian GST registered company we are required to charge 10% GST on all transactions to Australian...

Is There A Changelog For Wholesale Suite plugins?

We publish a detailed changelog on every release for every one of our plugins. Here are the changelog links: WooCommerce...

Usage Tracking (What Is Tracked & Why)

Are you curious about usage tracking in Wholesale Suite? Usage tracking helps our team to better understand our users and...
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